Career Opportunities

Since its charter in 1905, United Bank has been a growing organization. One of the key components to that growth has been the talented, quality people we have employed over the years.

Whether you are an experienced banker, new to the industry, or interested in entering the industry, United Bank offers employment opportunities that will compliment your professional and personal goals. We welcome those who share our interest in customers and who can have a positive impact on our organizationís growth and development. We offer excellent benefits for both hourly and salaried employees and we have provided a brief summary for you to review. You can also explore current openings by browsing our menu of Available Positions. The Human Resource Department will not accept applications when no current position is available. Any applications received for a non-posted position will not be accepted.

For more information on the available positions posted below, please call 770.412.7211. Please return all applications by:

Mail:
Human Resources Department
United Bank
P.O. Box 1010
Griffin, Georgia 30224
    Or     Personal Delivery:
We are located at
110 W.Oak St.
Griffin, GA,
directly behind the Griffin Main Office.



Click here for a printable application



Mortgage Loan Processor & Final Document Specialist
Job Summary
Assist mortgage loan officers by reviewing application data entered in the loan origination system. Prepare & mail regulatory compliance documents as needed. Update the loan origination system with verification documents received. Interface with all parties involved on each loan that is orginated from application through processing, underwriting and closing. Manage for follow up an delivery of all post-closing documents from closing attorneys and clear exceptions on documents delivered to secondary market investors. Assist Servicing Manager and staff with internal and external quality control matters including the submission of files requested by FHLMC and other investors for post-closing review. Manage and perform the quality control review of all imaged closed and denied loan files. Assist with loan set-up on AS400 as needed.
Job Functions
  • Position will be required to comply with all Federal and State banking laws and related regulations, to include but not limited to the Bank Secrecy Act.
  • Review and complete data entry functions required to register mortgage loan applications and input mortgage data on the loan origination system.
  • Follow established procedures and guidelines to review all new loan application files when received in processing, and assign files to Processors.
  • Ensure documents are prepared and sent according to established Federal regulations and guidelines.
  • Order property appraisal, title commitment, tax return verification, flood determination, required payoff statements and copy of hazard policy.
  • Deliver required post-closing documentation to investors and manage investor final document scorecard performance.
  • Update loan origination system to track the status of all final documents for audit purposes.
  • Complete a variety of functions required to produce application exhibits necessary to prove and reconcile data for accuracy and completeness. Generate appropriate documentation in established time frames.
  • Interface with customer and all parties involved on each individual loan that is originated from application to closing, including but not limited to, obtaining all necessary support documents; overseeing the loan process by monitoring loan status and ensuring conformity with terms; assisting in collecting additional documents and promptly communicating loan status to all interested parties.
Job Requirements
  • Minimum of high school education or equivalent
  • Reasoning skills required
  • Effective written and verbal communication skills required.
  • Ability to work independently
  • Computer skills(i.e. word processing, spreadsheets, and internet/intranet) are essential
  • Must be willing to work flexible hours
Job Location
Mortgage Servicing




Assistant Branch Manager / In-Store
Job Summary
Assists in the supervision of an In-Store branch and is responsible for a portion of the routine day-to-day operations. Ensures customer services are provided, including opening accounts, providing customers with information, resolving routine banking problems and requests, and participating in meetings and achieving sales goals. Branch hours: Mon thru Fri, 9am -8pm and Saturday 10am - 2pm. Must be flexible and available to work every other Saturday.
Job Functions
  • Perform and manage all duties associated with running a small branch.
  • Deposit accounts, scheduling, & managing employees.
  • Provide exceptional customer service.
  • Assist customers with account information
  • Demonstrate knowledge of United Bank's products and services and match them appropriately to customer needs
  • Sell bank services.
  • Represent the bank in a professional manner within the community.
  • Performance of other projects or task as assigned.
  • Operate a teller window when needed.
Job Requirements
  • Quick learner, energetic, articulate, and detail oriented.
  • Excellent customer service, employee relations and communication skills a must.
  • Be knowledgeable of bank products, and able to answer basic customer inquiries.
  • Must be available to work evenings and Saturdays.
  • Must be available to work Monday thru Saturday.
  • Ability to deal tactfully with customers and co-workers.
  • Attention to detail and confidentiality a must.
  • Banking experience preferred.
  • Bachelor's degree or equivalent related experience.
Job Location
Ingles Hwy. 19/41 in Griffin




Contact Center Agent
Job Summary
Monday through Friday rotating shift; primarily 2:45 p.m. - 11 p.m.; every other Saturday. To provide exceptional customer service via the telephone. To assist customers with account relationships and effectively match products and services to customer's needs.
Job Functions
  • Provide Exceptional customer service by telephone.
  • Assist customers with account information
  • Demonstrate knowledge of United Bank's products and services and match them appropriately to customer needs
  • Handle sensitive information of the Bank and customers in confidence.
  • Must have some exposure to multi-line phone system.
  • At least 1 year customer service experience preferred.
  • Good computer skills a must.
Job Requirements
  • Quick learner, energetic, articulate, and detail oriented.
  • Must exercise some judgment with moderate supervision.
  • Must have outstanding telephone and people skills.
  • Must be a team player
  • Excellent customer service skills
  • Excellent communication skills
  • Demonstrate ability to answer basic customer inquiries
  • Must be available to work some Saturdays as scheduled.
  • Contact Center and/or banking experience preferred.
Job Location
Contact Center/Zebulon




Head Teller
Job Summary
Under the direction of the Branch Operations Coordinator, oversees the day to day functions of the teller line, vault and ATM. Provides leadership to tellers in planning and organizing daily activities as well as work schedules to ensure efficient, quality customer service. Keeps open communication while interacting with subordinates and other departments. Responsible for knowing the policies and procedures set forth by the bank, and assists tellers in compliance of these policies.
Job Functions
  • Assist customers with account information
  • Performance of other projects or task as assigned.
  • Reviews and approves customer transactions over designated teller limits.
  • Remains current on changes within the compliance/regulatory environment pertaining to teller functions while ensuring tellers are operating within these guidelines.
  • Approves holds while making sure holds are placed within compliance guidelines.
  • Assists in the training of new employees within the department.
  • Maintains teller drawer while handling all phases of teller transactions, including but not limited to, checking, savings and various type loan payments and credit card payments. Accept cash and checks for deposit, cash checks and savings withdrawlas within designated limit, accept tax deposits, and issue cashiers checks.
  • Verify cash and endorsements as described in teller training.
  • Maintain proper levels of cash in cash drawer.
  • Verify and maintain daily record of cash in and cash out transactions, balancing cash drawer daily.
  • Delegates tasks such as night depository, mail, ATM and utility payments.
  • Ensures that proper security measures are followed concerning the teller line and vault.
  • Provides a monthly work schedule ensuring sufficient coverage of the department to provide professiional, prompt and efficient customer service.
  • Coordinates the shipping/ordering of branch cash supply.
  • Balances cash vault under dual control.
  • Performs surprise cash counts as set forth in the bank policy.
  • Assists tellers when out of balance and reports outages to branch manager as directed in bank policy.
  • Assess the strengths and weaknesses in teller skills and works with tellers in individual areas of weakness while encouraging them in their areas of strength.
Job Requirements
  • Excellent customer service, employee relations and communication skills a must.
  • Demonstrate a "team" attitude toward the bank and coworkers.
  • Must be available to work Monday thru Saturday.
  • Demonstrate ability to answer basic customer inquiries
  • Excellent attention to detail and ability to meet deadlines under pressure.
  • Ability to deal tactfully with customers and co-workers.
  • Attention to detail and confidentiality a must.
  • Effective communication skills and the ability to listen intently.
  • Knowledge of bank policies and procedures concerning the teller function as well as the operation of teller machines/systems.
  • Display good leadership skills.
  • Must be able to lift heavy bags of coin.
  • Five years experience as a Teller.
  • Display good supervisory skills especially in the area of communication.
Job Location
Covington




Teller Part-time In-Store Branch
Job Summary
This position handles all phases of teller transactions. Must be very flexible; depending on the demands of the branch, the hours and times may vary. Must be able to work a part-time schedule between the hours of 9am-8pm, working at least 3 evenings a week. Will work approximately 23 hours per week. Must be availble to work every other Saturday between 10:00 a.m. - 2:00 p.m.
Job Functions
  • Considerable customer contact and extensive on the job training for job proficiency.
  • Provide exceptional customer service.
  • Attention to detail and confidentiality a must.
  • Sell bank services.
  • Represent the bank in a professional manner within the community.
  • Comply with the Bank's internal Personnel Policy.
  • Display high degree of character and ethics.
  • Follows Currency Transaction Reporting (CTR) and Monetary Instrument Log (MIL) regulatory guidelines.
  • Reports any OFAC matches to the OFAC Officer.
  • Reports suspicious activity through proper channels.
Job Requirements
  • Be knowledgeable of bank products, and able to answer basic customer inquiries.
  • Must exercise some judgment with moderate supervision.
  • Must be available to work evenings and Saturdays.
  • Excellent customer service, employee relations and communication skills a must.
  • Demonstrate a "team" attitude toward the bank and coworkers.
  • Must be available to work Monday thru Saturday.
  • Excellent customer service skills
  • Demonstrate ability to answer basic customer inquiries
  • Must be available to work some Saturdays as scheduled.
  • Excellent attention to detail and ability to meet deadlines under pressure.
  • Ability to deal tactfully with customers and co-workers.
  • Attention to detail and confidentiality a must.
  • Sign release to allow United Bank to perform a credit and criminal background check. Must have, and maintain a satisfactory personal financial record.
  • Previous teller experience or at least one year cash handling experience.
Job Location
Ingles - Locust Grove (Bill Gardner Pkwy)




Contact Center Agent
Job Summary
Monday through Friday 11:00am - 7:30pm. and some weekends. Povide exceptional customer service via the telephone. To assist customers with account relationships and effectively match products and services to customer's needs.
Job Functions
  • Provide Exceptional customer service by telephone.
  • Assist customers with account information
  • Demonstrate knowledge of United Bank's products and services and match them appropriately to customer needs
  • Handle sensitive information of the bank and customers in confidence.
  • Must have some exposure to multi-line phone system
  • Good computer skills a must.
  • At least 1 year customer service experience preferred.
Job Requirements
  • Quick learner, energetic, articulate, and detail oriented.
  • Must exercise some judgment with moderate supervision.
  • Must have outstanding telephone and people skills.
  • Demonstrate a "team" attitude toward the bank and coworkers.
  • Excellent customer service skills
  • Excellent communication skills
  • Demonstrate ability to answer basic customer inquiries
  • Must be available to work some Saturdays as scheduled.
  • Some Banking Experience
Job Location
Contact Center/Zebulon




ITM Teller
Job Summary
Handles all phases of teller transactions associated with checking, savings and various type payments (loan, credit card, utility, etc) initiated from the Interactive Teller Machine. Follows teller operating policies, assesses risk of presented transactions, and takes steps to minimize loss in ITM transactions. Provides quality customer service while promoting the bank's services. Serves as ambassador for alternative delivery channels. Schedule: Full Time and hours will vary between 7:00am - 11:00pm, minimum 2 Saturdays and 1 Sunday a month.
Job Functions
  • Handles all phases of teller transactions including but not limited to checking, savings, loans and credit cards. Accepts cash and checks for deposit, cashes checks and savings withdrawals within designated limit, and escalates to others when applicable.
  • Verifies endorsements as required by teller operational policies.
  • Reports suspicious activity through proper channels.
  • Follows policies and procedures set forth by the bank. Demonstrates solid understanding of fraud and other risks associated with ITM transactions.
  • Provides high level of quality customer service according to Signature Service guidelines.
  • Complies with all Federal and State banking laws and related regulations, to include but not limited to the Bank Secrecy Act.
Job Requirements
  • Display a professional demeanor with a personality that connects with customers.
  • Possess interpersonal communication skills particularly effective in a video channel.
  • Knowledge of bank operations, bank products and services.
  • Possess ability to ensure compliance with established bank policies and procedures.
  • Possess high analytical skills to solve a wide variety of practical and customer service problems in an unsupervised setting.
  • Ability to assess risk, exercise descretion and handle sensitive and confidential issues.
  • Possess ability to perform within a complex, multi-functional technical environment; demonstrate the ability to process and complete teller transactions in a non-traditional teller environment while offering Signature Service that promotes ongoing ITM usage.
Job Location
Operations Center/Zebulon




ITM Teller
Job Summary
Handles all phases of teller transactions associated with checking, savings and various type payments (loan, credit card, utility, etc) initiated from the Interactive Teller Machine. Follows teller operating policies, assesses risk of presented transactions, and takes steps to minimize loss in ITM transactions. Provides quality customer service while promoting the bank's services. Serves as ambassador for alternative delivery channels. Schedule: part time; primarily with evening and weekend hours.
Job Functions
  • Handles all phases of teller transactions including but not limited to checking, savings, loans and credit cards. Accepts cash and checks for deposit, cashes checks and savings withdrawals within designated limit, and escalates to others when applicable.
  • Verifies endorsements as required by teller operational policies.
  • Reports suspicious activity through proper channels.
  • Follows policies and procedures set forth by the bank. Demonstrates solid understanding of fraud and other risks associated with ITM transactions.
  • Provides high level of quality customer service according to Signature Service guidelines.
  • Complies with all Federal and State banking laws and related regulations, to include but not limited to the Bank Secrecy Act.
Job Requirements
  • Display a professional demeanor with a personality that connects with customers.
  • Possess interpersonal communication skills particularly effective in a video channel.
  • Knowledge of bank operations, bank products and services.
  • Possess ability to ensure compliance with established bank policies and procedures.
  • Possess high analytical skills to solve a wide variety of practical and customer service problems in an unsupervised setting.
  • Ability to assess risk, exercise descretion and handle sensitive and confidential issues.
  • Possess ability to perform within a complex, multi-functional technical environment; demonstrate the ability to process and complete teller transactions in a non-traditional teller environment while offering Signature Service that promotes ongoing ITM usage.
Job Location
Operations Center/Zebulon

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