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Celebrating 20 Years in the Call Center
In November, 1996, United Bank began the Customer Call Center with 6 employees. Today, 50 employees provide telephone customer service from 7am until 11pm, seven days a week. These employees are often superheroes, assisting customers with difficult banking questions and challenges. Help us celebrate by following us on Facebook, where we’ll share some of their favorite stories from the past 20 years.
Home Affordable Refinance Programs Extended to September 30, 2017
In recent weeks, the Federal Housing Finance Authority (FHFA) announced that Freddie Mac and Fannie Mae (the “Enterprises”) will be extending the Home Affordable Refinance Program (HARP) until September 30, 2017. HARP had been slated to expire at the end of this year. The extension of HARP is to allow time for the development and implementation a new refinance offering aimed at borrowers that are current on their mortgage, but are unable to refinance through traditional programs because their loan- to-value (LTV) ratio exceeds the Enterprises maximum limits. See a United Bank mortgage lender today to learn more about the eligibility requirements of HARP, and other mortgage programs available to fit your needs.
’Tis the Season for Holiday Scams
Shoppers looking for a good deal this holiday season should also be aware of increasingly aggressive and creative scams designed by criminals to steal money and personal information. The FBI offers advice to local shoppers to be extra vigilant of the following schemes and red flags...
Person-to-Person Payments – now available with the UB App
Need to pay a friend for your half of the dinner? No cash for the babysitter? Now you can pay anyone using the United Bank Mobile App. Person-to-Person (P2P) payments make paying anyone simple, you only need their cell phone number. There is no charge for this cool service, and you can pay anyone with a checking account at any U.S. bank. Download the latest app today for this new service.
Looking for More ATMs? Look for Presto! at Publix
United Bank has 25 ATMs across its branch network, ready to provide the cash you need. But if you’re away from home and need cash, look for a Publix supermarket during your travels. United Bank is a member of the Presto! network, providing fee-free withdrawals when you use your United Bank debit card. The Presto! ATMs can be found at more than 1,100 Publix Markets across the southeast US.
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