Self Serve Banking


We believe innovative services should enhance customer interactions, not stand in place of them. 
























United Bank's legacy is built on a foundation of service, and our bankers enjoy the relationships we share with customers. But sometimes the day is just too busy for a trip to the bank. That's why self serve options are important. Get to know your options, and follow the links to enroll or find additional information.
Close up of woman using mobile phone at a cafe

Banking by Phone


Automated Phone Banking is available 24x7, 365 days a year. Simply call 770-567-2400 (also available in Spanish).

First time users enroll directly in the system.

Press 1-Checking/Savings Accounts
Press 2- Report a Lost or Stolen Card
Press 3-Reorder your printed checks
Press 4-Transfer Funds Between United Bank Accounts*
Press 5-Check Verification
Press 6-Card Activation and PIN
Press 7-Loan Information
Press 8-CD/IRA Information

*Transfers and payments made after 8pm will post on the following business day.


couple in kitchen looking at tablet device

Banking by Computer and the Mobile App


Mobile and Online Banking are available 24x7, 365 days a year. Users may perform the following everyday transactions:

For checking and savings accounts: View current balance, transfer funds between accounts, order checks, view stop payments, view and set up both recurring transfers and one-time transfers, view transactions including check images, view statements.

Mobile App users may submit checks for deposit to enrolled accounts. Deposits made after 8pm will post on the following business day.

For Loans: View current balance, transfer funds to pay on a loan, view transactions and payment details, view interest rate and see available credit.

For Credit Cards: View current balance, credit limit/ available credit, view statements (current and previous), next statement date, view all payments and transactions, view next payment date and minimum amount due, view total rewards points earned, make a payment and add recurring payments.



mature man smiling at phone while holding card

Banking via TEXT


Send quick text commands for information, available 24x7. Text ENROLL to 800-658-0899 or go to the menu on the mobile app and select Text Banking and follow instructions.

BAL - account balance for all accounts enrolled
BAL + {last four of account number} - balance for that account only
HIST - last five transactions for all accounts registered
HIST + {last four of account number} - last five transactions for that account only
XFER + {last four of FROM account number} + {last four of TO account number} + amount including decimal
STOP - stop text banking
HELP - will text you all command options for text banking

Text Concierge: Customer Service agents are available 7am-5pm, Monday through Friday. Some responses will be automatically generated.

Automated Notifications: Set up automated balance alerts and transaction alerts, sent after your debit or credit card is used. Add, manage or delete alerts by choosing the TEXT BANKING option within the mobile app.



































Other ways you can self-serve through this website:






If you suspect fraud on your card or your card is lost or stolen you may call 1.833.233.2194 to cancel the card after banking hours.