We are all susceptible to today's fraud tactics. Arm yourself with the latest information to keep your identity and financial accounts safe.
Fraud Resource Center
10/01/2024
11/20/2023
Sweetheart Scams
Fraudulent predators love online dating apps. They know exactly how to capture your heart (and your money).
02/11/2024
Elder Fraud
Crooks prey on the elderly, because they're trusting and typically have assets.
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10/8/2024
Why Positive Pay?
Learn how businesses can fight check fraud with positive pay services.
10/17/2024
Beware of Phone Number Spoofing
Crooks use spoofing techniques to make it look like you're getting a call from a trusted company or organization.
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Frequently asked questions
We have the answers.
What do I do if I've given out my online banking credentials?
Call us immediately at 770.567.7211, and ask for the fraud department. We will lock down your ID immediately and help you determine next steps.
What if I have given out my debit or credit card numbers to a scammer?
Contact the issuer of the card(s) immediately and report the compromise. A new card can be issued to you quickly with a new card number. If fraudulent activity has already occurred, the issuer will assist you with the dispute process if that option is available to you.
I have an unauthorized debit card or credit card transaction on my account history or statement - is that fraud?
Potentially, yes. Every card issuer has a dispute process that you may initiate. Contact the issuer of your card.
I believe that someone is using my identity to buy things and get loans. What should I do?
Visit identitytheft.gov to report the theft. There's detailed advice for tax, medical and child identity theft, plus over thirty other types of identity theft.
Call the companies where you know the fraud occurred. Ask for their fraud department, and ask them to close or freeze the accounts opened fraudulently.
Change logins, passwords and PINS for your financial and shopping profiles. Always use unique passwords across each of these platforms - never duplicate.
Review your credit report and take note of any accounts or transactions that you don't recognize.
Looking for more? Check out our Help Guides.
What's up next?
United Bank has a lot to offer, keep browsing and discover the possibilities.
Helpful tools that fight fraud.
Let us notify you immediately with text alerts for transactions and your daily balance. That will help you identify when something has gone wrong.
Use Card Controls in the app.
Want to set transaction limits? Maybe you never shop online. Use the VISA Card Controls in your mobile app to protect your card from fraudulent use.